5 Popular HIPAA-compliant Fax Services

The Health Insurance Portability and Accountability Act, or HIPAA, provides guidelines that healthcare organizations should follow to protect sensitive patient information. It includes ensuring the privacy and security of patient records and alerting the required persons in case of a breach. Many HIPAA-compliant fax providers help healthcare businesses comply with these rules. The best ones even have electronic fax services, allowing you to securely send and receive documents over the internet.
mFax
mFax encrypts documents before exchanging them over secure web portals to protect sensitive patient and health information. Its unique fax-only infrastructure is a much better upgrade than standard FoIP protocols for secure transfer using internet fax. Further, an automatic cloud storage system and file tagging ensure faxes are easily located and categorized for quick reference. The best advantage is its advanced administrator privileges that allow only authorized users to access the portal and explore cloud storage. HIPAA audit compliance is easy, thanks to a detailed logbook that provides all necessary data.
Solo plans from mFax start at $10/month, with Team, Business, and Infinity plans priced at $25/month, $50/month, and $99/month for small to mid-size businesses when billed annually. You can also request a custom corporate plan and pay for only the features you want. This is one advantage over several HIPAA-compliant fax providers that do not offer custom pricing and flexibility.
Innoport
Innoport is a suitable alternative among the top HIPAA-compliant fax providers in the country. The brand’s innovative, secure fax platform allows you to exchange confidential documents across a network of hospitals, diagnostic labs, billers, physicians, and several other healthcare providers at the click of a button. Security is assured with 128-bit password-protected TLS encryption systems used for mailing and accessing files on the go. There is also an API package that can connect to standalone applications used by your business. The software features a messenger service with desktop notifications to confirm faxes sent and received. This ensures no documents go missing in your inbox.
Innoport offers separate personal and business plans with options for add-on features. A unique cost estimator helps you determine the exact monthly or yearly expenses for features included before signing the contract. Multiple options are available, making it easy to choose as per your business need.
ReplixFax
Softlinx has many applications that help healthcare organizations function. Its featured platform, ReplixFax, is a HIPAA electronic eFax service that works with multiple secured networks. It provides authentication features, uses advanced 256-bit encryption protocols, and provides a centralized secure storage for all patient information. The platform logs every fax shared, inquiries made, deletions, and document retrievals that may be handy for HIPAA auditing purposes. It is highly dependable and flexible to deploy with various user end tools that support email to fax, web fax, and print to fax.
ReplixFax is an excellent solution if your healthcare business uses multiple other applications. This is because the HIPPA-compliant fax provider has a complete API toolkit that integrates into these existing platforms in your organization. Backed by its own fax document workflow, it ensures error-free processing, automates the process, and tracks and notifies users of all pending tasks. Corporates can opt for multiple plans starting at $17/month, and you can also customize one specifically for your organization. With 24/7 customer support, you will not have to worry about technical problems.
FAXAGE
FAXAGE is another excellent HIPAA electronic fax service that provides healthcare companies with dependable, cost-effective, and secure fax solutions. The service employs multiple layers of SSL/TLS encryption for web and API-based faxing, supported even by Android and iOS mobile devices. One of the key highlights is the unlimited number of users and emails with every registered account. Storage is also provided at no additional cost, and you can request for toll-free or local fax numbers to simplify document sharing.
FAXAGE is available across all fifty states and even Canada, with basic plans starting at $3.49/month. You can upgrade to Business, Volume, and Carrier plans to scale up operations as and when needed. The company does not charge extra fees for additional HIPPA security, API access, or storage. FAXAGE even offers a 30-day money-back guarantee if you are not satisfied with the quality of services.
SRFax
SRFax provides several healthcare solutions, including a dedicated HIPAA-compliant eFax service for healthcare businesses across the country. All PDF to fax services comply with the law and meet the standards and security protocol for exchanging health documentation. The platform is easy to use, can manage multiple numbers in one account, and provides access to a secure downloader. You also get optical character recognition, enhanced encryption, number portability, and multiple API integrations to enable electronic fax services.
SRFax has three plans: the Healthcare Lite starting at $10.95/month, Healthcare Basic starting at $13.95/month, and Healthcare Basic Plus at $19.95/month. Many users and reviewers feel the pricing schemes are more affordable than many other popular HIPAA-compliant fax providers in the market, making it suitable for smaller organizations.
The plans, pricing, and policies of the HIPAA fax services mentioned above are subject to change as deemed necessary by the vendor. So it is advisable to confirm the pricing for custom orders and any additional charges applicable for the inventory at checkout. You can consult with their sales executives to better understand promotions and schemes. Read the terms and conditions about guaranteed money-back plans and other offers, as these can also change if deemed necessary by the vendor.