6 Features That Make Housecall Pro an Ideal Choice
Housecall Pro is a management software that home service professionals can use to grow and operate their businesses conveniently. It offers many features covering the marketing and administrative aspects of businesses. The program comes with a 14-day trial period, making it easier to decide if it is helpful for your business. It includes basic CRM features and can be used to schedule jobs, dispatches, accept on-site payments, update job status, and much more.
Versatility
HouseCall Pro is one of the most accommodating and versatile platforms. The platform offers services ranging from plumbing, carpet cleaning, electrical, heating and air, and much more. You can easily find your service category on the app if you work in the home service industry. HouseCall Pro even has industry-specific features that can be helpful across various services. It features options like automated price lists, addresses, and recurring job schedules. All the changes made to the job are updated in real-time across devices, thereby avoiding miscommunication.
Easy to use
Both the customer and merchant ends of the program are designed for non-tech users to make navigation easier. The easy-to-use system lets you cover tasks, including dispatching, scheduling, locating jobs, and automating invoices. The in-app messaging feature help in relaying customer service timely and sending equally fast emails and messages. HouseCall Pro’s interface allows you to manage administrative tasks like billing, bookings, and payments and use payment gateways, on-demand data, and GPS technology. Furthermore, unlike most other house services applications and programs, HouseCall Pro does not use lengthy forms or job descriptions, nor do customers see job bidding on their end. Customers can directly contact service providers when they are required. It saves merchants’ and customers’ time by not wasting time on job requests and queries that don’t materialize.
Useful marketing tools
HouseCall Pro is a chance for merchants to make it easier for customers to reach them. At the same time, the interface makes searching for jobs just as easy. It is a helpful platform for those looking to reach a broader market base and take advantage of the opportunity. The program lists merchants with a solid background check and continues with the listing if the customers provide positive reviews. It removes customers’ worry about poor services and wariness over letting strangers into their homes. It lets you target customers using email and postcard campaigns. You can even retarget your audience at a later stage without any hiccups. It also offers templates you can customize and use in your campaigns. You can also use them for a one-time blast in your marketing outreach. Users might have to pay for customized postcards, whereas emails are free. By saving customer records, clients will be listed with the same vendor first when they look for similar services the next time. Since HousePro Call uses GPS to recommend service providers, no out-of-location issues are faced by either party involved.
Decreased paperwork
Vendors may deal with numerous applications or diaries to maintain records of appointments, job schedules, payments, and invoices. However, that is one less thing to worry about with HouseCall Pro. It is easier to stay organized when all the data is in the same place and can be collated whenever you want. It just makes running a business more efficient. Finding customer files no longer involves shuffling through papers. It also provides real-time job updates, making progress tracking and technician updates easier for merchants. People working in the field can easily update the remote team about the job status and can convey if there are any sudden changes to the plan that could quickly be brought on due to external factors. It makes scheduling shared resources and tool usage correctly an easier task. When using HouseCall Pro on the phone, it is easier to receive updates about the next job, payments, and the day’s schedule. It will also help in locating the next job location with the help of GPS.
Automatic billing
It is an excellent tool for the automation of payments and billing. HouseCall Pro makes receiving payments via check or cash easier. Since it can accept payments online, there is no need to carry a card-swipe device or a dongle to receive payments. Companies with multiple jobs lined up and with a steady stream of customers, even for repeat jobs, have a remarkably stress-free time working with the help of HouseCall Pro. The transaction charges for online or car payments are lower than other house service provider programs. However, since the app caters to both multi-service providing companies and singularly focused service providers, small businesses can particularly benefit from this.
Pricing and packages
HouseCall Pro offers two payment plans – the Basic and the Essentials. The basic plan is for a single user and involves a price tag of $65 if you make monthly payments. However, it will cost you $49 a month if you choose to go for an annual payment schedule. It includes low credit card rates, paperless invoicing, price book management, online booking, easy estimates, instant credit card payouts, a customizable dashboard, and more. It also has a free mobile application for both android and apple users. On the other hand, its Essential plan includes additional features besides the ones listed above. These features include flat rate pricing, custom checklists, QuickBook integration, in-app chat, Employee GPS and time tracking, expense cards, and email and postcard marketing. This costs around $129 a month when opting for an annual payment plan. However, with a monthly payment plan, the charges are set at nearly $169 a month, and the plan accommodates a maximum of 5 users. It is possible to add users to both plans for an additional cost. And if the requirement is for more than just one add-on user, the company can be contacted for details regarding a customized plan.
