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Order Management Systems – Features, Types, and Top Brands

Order Management Systems – Features, Types, and Top Brands

An order transaction has many elements that one needs to look after during the process. Back in the day, these elements were handled manually, making the entire process tedious to manage. An order management system or OMS has become an essential aspect of the business as it helps track the lifecycle of an order, including order entry, inventory management, and after-sales service. Let us get a detailed insight into this revolutionary system.

How does an OMS function?
No matter the nature, size, and complexity of the business, an order management system is responsible for the following four variables:

Manage inventory
Placement of orders and their fulfillment can impact business growth. Hence, it is crucial to focus on inventory management to avoid overselling, overstocking, and inaccurate forecasting. An OMS simplifies the inventory tracking process by updating inventory levels in real-time regardless of the channel of purchase.

Order tracking
It is the most fundamental aspect of any business, especially when it begins to expand for growth. An OMS makes it easier for both business and customer as it tracks and records orders made through the business’ website and other online marketplaces, including orders placed over phones and in-store. It centralizes and unifies sales to improve efficiency and productivity.

Order fulfillment
An OMS is not only responsible for order tracking and managing its inventory but also for delivering the products to the customers. Hence, the best systems will also streamline the logistic process, including routing the orders to the designated warehouse and printing shipping labels before the delivery.

Overlooking reverse logistics
Order cancelations and returns are an inevitable part of the business. A statistic suggests that nearly 30% of products bought from an online store are returned, which is 20% more when compared with in-store returns. A top-class order management software system will help with hassle-free return logistics.

Types of Order Management System
Every business has a basic framework with different functions. So to meet the requirements of these functions, there are five different types of systems that are:

Retail fulfillment suite
Retail Fulfillment Suite is typically a supply chain OMS that is best for a big-box retailer, wholesale brand stores, or simply a business that receives orders from other companies in their warehouse to store, label, and deliver.

Enterprise Retail Platform
Enterprise Retail Platform or ERM is a type of OMSs that are suitable for firms with standalone solutions. This system overlooks inventory management, warehousing and logistics, CRM (customer relationship management), and even HR and payroll.

Digital Operations Platforms
This type is the most versatile order management system; it is tailored for retail operations. It takes care of the functions of e-commerce channels and the order-to-cash process. Additionally, the operation platforms handle multichannel order management, inventory management, warehousing and logistics, CRM, accounting, business reporting, shipping and fulfillment, and even forecasting & inventory planning.

BYOS
Build your own system, or BYOS is a tailormade OMS to meet specific business requirements. However, this system requires an upfront investment, continual maintenance, and refinement as the business grows. The management has control over the back-end and front-end functions, but it comes with a cost. 

Benefits of an OMS
Now that you are aware of the functions and types of an order management system, let us look at its benefits that help make the business processes easily manageable:

Lesser human errors
Even the most diligent employees can make errors that can cause significant financial losses. Consider scenarios like mistyping an order into a system or a warehouse employee sending a wrong shipment due to incorrect labeling. However, with an OMS, there is less probability of such errors.

Automation
Time management is crucial for a successful business. It can also help increase customer retention. With the evolution of e-commerce, consumers have a variety of options to choose from. Thus, it only makes sense to automate the order process, right from order placement and fulfillment to delivery and after-sales. With back-office processes like inventory management and tracking being tedious and time-consuming, using an OMS automates the entire process, giving the staff more time to focus on business expansion.

Better customer experience
Several surveys suggest that at least 85% of customers will pay extra for a better customer experience. An OMS allows customer service agents to work more efficiently on customer queries regarding order status, accurate delivery and shipping information, and after-sales issues.

Real-time reporting
No matter how accurate the staff is regarding the order process, updating systems can be time-consuming. And when a business has an additional module like manufacturing inventory control software, real-time reporting becomes more crucial to avoid unforeseen delays. An OMS will ensure accurate and real-time reporting to move the business ahead with order management. Apart from this, it also tracks consumer behavior by following their pattern and purchasing trends.

Top brands
Based on the benefits and usability, the following are examples of some of the best OMSs for better business scalability:

Brightpearl
It is one of the best online order management system software with automation features for repeated orders, partial fulfillment, drop shipping, and other complex challenges.

QuickBooks
QuickBooks by Intuit is an efficient OMS with features like access to multiple channels, inventory tracking and fulfillment, and business intelligence, among others. The software is available for a free thirty-day trial.

Veeqo
It is best for securing the business from overselling and missing orders. Some of its features include order synchronization across multiple channels, tracking invoices, and warehouse management. You can use the software for free for thirty days.

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3 Reasons to Choose the Google Pixel 6 Series

Google launched its popular smartphone series in October 2021: the Google Pixel 6 and the Google Pixel 6 Pro. Many reviewers believe it is the most significant update since the launch of Pixel. These phones compete with premium offerings from competitors, like the iPhone 13 series and the Samsung Galaxy S21 series. But does the latest smartphone live up to the hype? A look at the features can help you decide. Enhanced design At first glance, you will notice Google's new design approach on both the Pixel 6 and the Pixel 6 Pro. They seem to have discontinued the plastic back with a square camera array at the top corner. Instead, the devices now have a glass back with a horizontal camera bar that holds the lenses and flashlight. The choice of colors varies depending on the model you pick. While the Pixel 6 is available in Stormy Black, Kinda Coral, and Sorta Seafoam, the advanced 6 Pro features in Stormy Black, Sorta Sunny, and Cloudy White. Better specifications Leading carriers like Verizon offer 5G connectivity for both the Pixel 6 and the 6 Pro, making 5G the default network choice. Apart from that, here are the individual features and specifications that make these devices attractive: Google Pixel 6 The Google Pixel 6 5G smartphone is beautifully designed. At 6.4 inches, the display is neither too big nor too small. It is larger than the latest iPhone 13 but less than OnePlus 9. The FHD+ OLED screen with an adaptive refresh rate of 90 Hz is great for smooth scrolling and gameplay. The best advantage is that the refresh rate can be reduced to 60 Hz to preserve the battery. At the back, the Pixel 6 has an upgraded rear camera array. The primary wide-angle camera is now 50 MP, up from a mere 12 MP. The front camera is 8 MP. Under the hood, it packs 8 GB of RAM, the Google Tensor CPU, and the Titan M2™ security coprocessor. The performance of the Tensor chip is said to be 80 percent faster than any other previously used in a Pixel phone. It may not be a tall claim, but reviewers and first-time users have not complained of sluggishness when multitasking. The new animations by Android 12 are also fluid and do not stutter. The phone has several new software tricks integrated for both everyday use and enhanced photos. One such feature in both Pixel phones is the Magic Eraser that you can use to remove unwanted items in a photo automatically or by simply circling the object. While the edits may appear obvious, they are certainly handy in excluding unnecessary elements. The Pixel 6 comes with storage options of 128 GB and 256 GB, allowing you to store your favorite photos and download games and apps without worrying. The battery capacity is 4614 mAh. Google Pixel 6 Pro If you are a Pixel fan but want more than what the above Google Pixel 6 5G smartphone offers, the Pro version may be suitable. It has a larger screen at 6.7 inches with a QHD+ OLED display. While the Pixel 6 has a refresh rate of up to 90 Hz, this one offers up to 120 Hz for an even smoother scrolling and gaming experience. You can reduce the refresh rate to 90 Hz to preserve battery life. The device has an additional 48 MP telephoto lens in its rear camera array, and the front camera is 11.1 MP. The quality of photos in the latest Pixel series has improved. Portrait pictures can differentiate between the foreground and background more consistently than its predecessors. Also, the pictures are more life-like, an approach that leading brands take with their flagship cellphones. The Pixel 6 Pro has 12 GB of RAM powered by the Titan M2™ security coprocessor. If you are looking for more significant storage, there is a 512 GB option, unlike the Pixel 6, which only offers 128 GB and 256 GB. The estimated battery size is 5003 mAh. Improved operating system The latest Android update makes Google Pixel 6 5G a smart cellphone. Android 12 feels like the OS has moved a step forward. You not only receive a long and attractive list of new features, but the design approach is also welcoming. Some fresh features make it fun to use your phone. For instance, an animation makes the screen gradually fade and turn into a power button when you lock your phone or put it to sleep. A similar effect is applied when closing an app and returning to the home screen. The new OS also brings many new privacy features. For instance, the device sends notifications or prompts when an app is accessing your phone's camera or microphone. In addition, a privacy dashboard shows how frequently these apps are using personal information and suggests ways to secure your account. You can also control how you wish to share your location information with an app. If you are interested in purchasing these phones, they are available on the official website and in leading gadget stores. Do not forget to look for offers on Google Pixel 6 5G smartphones. Some retailers allow you to trade in an old phone for credit. All you need to do is bring the used phone during purchase. Then based on its condition, the store offers a discount on the new phone. Apart from this, network carriers offer beneficial deals and financing options.

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Check Out These Contract-free Plans by Google Fi

Whether you need a product to automate your home, a flagship smartphone, or a search engine to find your next holiday destination, Google excels in offering each of these services and more. A more recent addition to this range of services is Google Fi. While the phone plans are available at a certain cost, you don't need to sign a contract. Herein, we discuss the various perks that come as part of the phone plans offered by Google Fi. Google Fi Earlier known as Project Fi, Google Fi is a mobile virtual network operator that lets users make and receive calls, send text messages, and use high-speed internet. This wireless service was designed by Google to enter the telecommunications market. Google Fi runs on T-Mobile and U.S. Cellular networks but is not owned by these companies. Activation Google Fi's registration process is simple and can be done online. To start using the wireless service, just visit the official website, sign up, and select the phone plan and number of lines you require. You can even transfer your existing number to Google Fi, provided the original carrier allows a switch. The switch is complete when you activate Fi's services on the phone; the setup is generally complete within a few minutes. Phone plans and costs There are three plans you can sign up for with Google Fi: two are unlimited, and one is a pay-as-you-go plan. Furthermore, you should know that the international features of each package differ. So check the terms and conditions before signing up for one. That said, here's an insight into each Google Fi package on their website: Simply Unlimited Plan The Simply Unlimited plan is ideal for internet users and not callers. Plans start at around $50 instead of the original price of $60 when you pay for one user. But prices can reduce to around $20 a user when you purchase 4-6 lines. The package includes unlimited data up to 35 Gb, after which the data speed is reduced. Around 5 Gb per month of hotspot tethering is also included in the cost of Google Fi's Simply Unlimited phone plan. Other benefits include unlimited data, text, and calls within the country. Unlimited Plus Plan If you travel frequently, use more data, and prefer unlimited hotspot tethering, the Unlimited Plus plan is a perfect choice. Prices start at around $65 per user, which saves $10 from its original price; the deal features unlimited data in the country. You can also pay a reduced price of $40 per user on purchases of 4-6 lines from Google Fi. The data speed will reduce after you hit the 50 Gb mark. As for the hotspot, the Google Fi cell phone plan comes with unlimited tethering, with the data included for tablets and other devices. You will also receive 100 Gb of cloud storage that you can use to capture and store memories wirelessly wherever you go. Flexible Plan This plan falls under the pay-as-you-go section and is suitable for users who only want to pay for the data they use during the day. You can pay as low as around $16 a user when you opt for six phone lines, with an additional $10/Gb. The Flexible plan also comes with Bill Protection, where the data slows down once you use 15 Gb, so you do not pay more than a specific price. Even hotspot tethering is available at $10/Gb with Bill Protection. Family features Each Google Fi phone plan you purchase comes with these free family features. The Fi app helps you manage a maximum of six users on your plan, monitor data usage, and create data alerts. You can block calls and texts from strangers on an Android phone being used by a child and allow only trusted contacts to contact your kids. Setting up a data budget for kids can be done to determine how much they can use before it slows down. The cap will ensure reduced expenditure on data each month. Location sharing on the Fi app is available for a set time or until the setting is turned off. This feature will allow users to share their location so that other family members are aware of where they are in case of an emergency. Implement rules with the Google Family Link to set screen time limits, content filters, and review apps on your kid's Android phone before they are downloaded. Drawbacks Considering Google Fi's footprint in the telecommunications industry, there are certain limitations to be aware of: Only a few Google Pixel phones and other brands are compatible with the wireless service. However, many other smartphones are not yet compatible with Google Fi. The pay-as-you-go deal is not the cheapest data option in the market. Google Fi's reach is limited and is only available to customers in the country. Benefits There are a couple of benefits that Google Fi offers. You can order a SIM card on Google Fi's official website for free when purchasing one of their phone plans. Google does not offer a contract, so you have the freedom to change or cancel their service whenever you please. The price doesn't change if you connect to the internet in more than 200 countries and get free unlimited texting. Phone calls made internationally are offered by Fi at 20 cents a minute when you're disconnected from Wi-Fi, which is still a good deal. Cancellation Google Fi allows you to cancel their service anytime, without any termination fees. Furthermore, you can also reactivate the service or suspend it temporarily if you do not want to cancel Fi. If you've taken a group plan, you must leave or remove members before initiating the cancellation process. If Google Fi finances your device, you will be charged the complete balance when you cancel the service.

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